Last revised: September 2, 2026

1. Scope

This Cookie Policy explains how Give A Hand ("Give A Hand," "we," "us," or "our") uses cookies and similar technologies when you visit giveahand.com, help.giveahand.com, and other websites or online services that link to this Cookie Policy (collectively, the "Services"). It should be read together with our Privacy Policy.

2. What Cookies and Similar Technologies Are

Cookies are small text files placed on or accessed from your device when you use a website. They allow websites to recognize a browser or device, maintain sessions, remember preferences, protect accounts and transactions, understand how services are used, and support advertising measurement.

We may also use pixels, tags, local storage, software development tools, and similar technologies. In this Cookie Policy, we refer to these technologies collectively as "cookies." Cookies and similar identifiers may be treated as personal information under applicable privacy laws, even when they do not directly identify you by name.

3. How We Use Cookies

We use cookies to operate and secure the Services, maintain user sessions, remember cookie preferences, process and protect payments, understand website performance and usage, measure the effectiveness of our advertising, and display embedded content such as YouTube videos.

Some cookies are set directly by Give A Hand. Others are set by third-party providers whose services are integrated into the Services. The cookies currently identified through our cookie-management system are described below.

4. Categories of Cookies

4.1 Necessary Cookies

Necessary cookies are required for core website functions, security, session management, consent management, fraud prevention, and payment processing. Because the Services cannot operate securely or properly without them, these cookies cannot be disabled through our Cookie Settings tool.

4.2 Analytics Cookies

Analytics cookies help us understand how visitors use the Services, distinguish visits and sessions, measure traffic and page usage, and improve performance. These cookies are not necessary for the Services to function and are used for United Kingdom and European Union visitors only after consent.

4.3 Advertising Cookies

Advertising cookies help measure advertising effectiveness, understand whether advertising resulted in visits or other actions, limit repeated advertisements, and support embedded YouTube content. They may also allow advertising providers to recognize a browser or device across services. These cookies are not necessary for the Services to function and are used for United Kingdom and European Union visitors only after consent.

5. Consent for United Kingdom and European Union Visitors

When we identify a visitor as being located in the United Kingdom or European Union, our consent banner is presented when the visitor arrives. Necessary cookies may be used without consent where permitted by law. Analytics and advertising cookies remain disabled unless and until the visitor gives consent through the banner or Cookie Settings tool.

Visitors may accept all nonessential cookies, reject them, or make a category-by-category selection. Consent is voluntary and may be withdrawn or changed at any time through Cookie Settings. Withdrawing consent does not affect processing that occurred before the preference was changed.

6. Location-Based Consent Experience

We use an IP address and related network information to estimate the country or region from which a visitor accesses the Services. We use this estimate to determine which cookie notice and consent controls to display. This process estimates a general location and is not intended to determine a visitor's precise physical location.

Location estimates may sometimes be inaccurate, including when a visitor uses a virtual private network, proxy, mobile network, or other routing service. Regardless of location, visitors can review and change their available cookie preferences through Cookie Settings.

7. Managing Cookie Preferences

You can review or change your preferences at any time by selecting the Cookie Settings link available on our Cookie Policy page or elsewhere on the Services. Necessary cookies cannot be disabled through this tool because they support essential security, payment, session, and consent functions.

You may also delete or block cookies using your browser or device settings. Browser controls vary, so consult your browser's help documentation for instructions. Blocking all cookies may prevent portions of the Services from functioning properly, including login, security, donation, payment, and preference-management features.

8. Third-Party Services

Our current cookie providers include CookieYes, Cloudflare, Stripe, Google Analytics, Google Ads, YouTube, Microsoft, and providers supporting our Help Center. These providers may process information collected through their technologies in accordance with their own privacy notices and the agreements that govern their services.

We do not control third-party websites or services that may be linked from the Services. If you follow a link to another website, that website's privacy and cookie practices apply.

9. Cookie Retention

Cookie durations vary depending on their purpose. Some expire when the browser session ends, while others remain for the period shown in the tables above or until removed through browser settings. Persistent browser storage associated with embedded services may remain until it is deleted, reset, or replaced. We may revise cookie durations when providers change their technologies or when we change how the Services operate.

10. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in the cookies or technologies we use, our consent practices, our service providers, or applicable law. When we update it, we will revise the "Last revised" date at the top of the policy. Material changes may also be communicated through the Services or by another appropriate method.

11. Contact Us

If you have questions about this Cookie Policy or our use of cookies, contact us at [email protected].

Cookie Settings