Safety & Compliance

We take privacy and data security seriously. That’s why we’re committed to protecting your information using the highest standards of security available.


User Data Protection

We don't store credit card information on our servers (we only store a token if you have decided to save it to your profile). We work with Stripe, a leader in payment processing.

Encryption

All communication between the browser and the server on which the website is hosted uses a secure communication channel. The data is encrypted using HTTPS and has an SSL/TLS certificate.

Verification and Screening

Give A Hand helps create safer funds delivery by utilizing financial crime screenings including: Identity verifications, sanctions screening, KYC and AML checks for individuals.

When its time to transfer funds raised by an organizer or a beneficiary, we take additional verification steps, such as verifying the identity. This keeps your account and Give A Hand safe by helping ensure that everyone signing up or transferring is who they say they are.

Anti-fraud protections and refunds.

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Give A Hand has anti-fraud protection tools to help detect suspicious or unusual activity. We also have dedicated teams focused on identifying illegal activity and investigating user claims. Learn more about our prohibited conduct policy.

Protecting your personal information.

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Give A Hand uses bank-level encryption and monitoring. Two-factor authentication when transferring funds to your bank. We are committed to protecting the privacy of your data through our internal controls to help keep your account and transactions safe in accordance with applicable data protection laws.