Some of us know all too well the earth-shattering pain of losing a parent — a loss that shifts the ground beneath our feet and changes our world forever.

Our dear friend Jenifer Randford is living through this heartbreak right now. Her beloved mother, Robyn Galvez Reimer, passed away suddenly, and Jen is in urgent need of financial support to travel home to California to lay her mother to rest and be with her family during this unimaginable time.

In Jen's words:

“With deep sadness, heartbreak, and shock, I share that my sweet mother and best friend, Robyn Galvez Reimer, has passed away. I cannot believe I’m even writing this — I'm still hoping it’s a bad dream. I've tried to contact our closest relatives and friends, and I hope those I was unable to reach will understand. Please keep all the happy memories of my mom in your hearts. I know she’s now comforted and reunited with her mother, father, and partner, Andre. Details about services or ways to honor her memory will be shared when available. Thank you for keeping my brother Nick and me in your thoughts during this incredibly difficult time.”

If you know Jen, you know the light she brings to every space. She has served you drinks with a smile, looked after your pets like they were her own, watched your children with care, and cheered you on in your hardest moments. She’s made you laugh until you cried — and held you when you cried for real.

Now, it's our turn to hold her.

Your support will mean more than words can express. It will not only help Jen reunite with her brother and family during their time of mourning, but also offer her the chance to say a final, loving goodbye to the woman who shaped her life with kindness, strength, and grace. This help lifts a heavy burden at a time when emotional weight is already too much to bear.

In lieu of flowers, please consider donating what you can. Every bit — whether it’s a few dollars or simply sharing this story — makes a difference. From the bottom of our hearts, thank you for your love, your generosity, and your support during this painful time. It means everything.